Sadly, drives often arrive that are unrecoverable because of what transpired after the initial crash. So this list is to help anyone who suffers a crash. These are the best things to do before calling a data recovery company.
When Disaster Strikes
If possible, backup the data immediately.
If the drive makes scraping, tapping, clicking, or humming sounds do not use utility software.
Do not power up a device that has obvious physical damage, or is making unusual sounds.
Shut down the computer to avoid further damage to the drive and its data.
Do not attempt recovery yourself on severely traumatized drives (i.e., turning the computer off and on, using over-the-counter diagnostic tools), as this may cause further damage or permanent data loss.
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